Your Data Is Fully Protected

Asgoal Privacy Policy — How We Protect Your Data

Everything you need to know about how Asgoal collects, stores, and protects your personal data — explained in plain English.

Last Updated: 1 July 2026
SSL 256-bit
Top-Grade Encryption
No Data Sales
No data is sold to third parties
GDPR Compliant
Compliant with international standards
Strictly Confidential
Disclosure Notice Provided
Quick Summary — What's on This Page
What Information Is Collected
How Your Information Is Used
What Is Shared With Third Parties
Cookie Policy & Tracking
Your Rights
Data Deletion Process
Data Retention

Stored on encrypted servers with the highest level of security

Data Sharing

Shared with authorities only when legally required

Cookie Usage

Only cookies necessary to improve the platform

Data Correction

Update your information at any time

Data Deletion

Data Deleted Upon Account Closure

Notice of Changes

You will be notified by email of any policy changes

01

Introduction & Scope of This Policy

Welcome to Asgoal. Your trust is our most valuable asset, which is why we place the highest importance on protecting your personal information and remain fully transparent about how we handle it.

This Privacy Policy applies to the asgoal.app website, mobile application, and all of Asgoal's digital services. It takes effect whenever you register, log in, or use the platform.

In this policy, "Asgoal", "we", and "our" refer to the entity operating the platform. "You", "user", and "member" refer to any registered or unregistered visitor of Asgoal.

Important: Reading this page will give you a clear picture of how your information is used. If you have any questions, please reach out to our support team.

02

What Data Do We Collect?

Asgoal only collects information that is necessary for service delivery and security. No unnecessary data is ever requested.

Directly Provided Information

Data Type When It Is Collected Requirements
Name & Date of BirthDuring RegistrationMandatory
Email AddressDuring RegistrationMandatory
Phone NumberDuring RegistrationMandatory
National ID / PassportDuring KYC VerificationUnder Certain Circumstances
Payment Details (number, method)On Deposit / WithdrawalMandatory
AddressDuring KYC VerificationUnder Certain Circumstances

Automatically Collected Information

  • IP Address & Location: For security checks and geo-blocking purposes.
  • Device Information: Operating system, browser, and screen resolution.
  • Usage Logs: Pages you visited and how long you spent on them.
  • Transaction History: Deposit, withdrawal, and gaming activity.
03

Why is your information used?

Asgoal uses your information only for specific, limited purposes. Your data is never used for anything beyond what is directly relevant.

  • Account Management: Login verification, account security, and membership-related communications.
  • Payment Processing: Secure processing of deposits and withdrawals, and fraud prevention.
  • KYC Verification: Age verification, anti-money laundering compliance, and licensing requirements.
  • Customer Support: Understanding your issue and resolving it as quickly as possible.
  • Platform Improvement: Analyzing which features are used most to further improve your experience.
  • Promotional Communications: Sending offers and bonus updates when you have opted in.
  • Legal Obligation: Meeting the requirements of regulatory bodies and legal authorities.

Marketing Communications: You can opt out of promotional emails or SMS at any time. This will not affect your access to our core services.

04

Sharing Data with Third Parties

Asgoal never sells your personal information. However, limited data may be shared with certain trusted parties under specific circumstances.

When and With Whom Your Data May Be Shared

Payment Processor
Payment gateways such as bKash, Nagad, or banks receive the information necessary to complete transactions.
Regulatory Authorities
Licensing authorities may access data as required under license terms and legal obligations.
Law Enforcement Authorities
Specific information may be disclosed to relevant authorities when required by a court order or as part of an investigation.
Technology Service Providers
Data is shared with cloud storage providers, anti-fraud systems, and analytics tools under contractual security obligations.

Our commitment: Your information will not be shared for any reason beyond those stated above. Selling user data to advertisers or data brokers is strictly against Asgoal's policy.

05

Data Storage & Security Measures

Asgoal uses industry-leading technology to protect your data — not just to meet compliance requirements, but to ensure your information is genuinely secure.

Security Layers

  • 256-bit SSL Encryption: All data between your browser and our servers is encrypted.
  • Two-Factor Authentication (2FA): An extra layer of security at login.
  • Firewall & Anti-DDoS: Protection against server-side attacks.
  • Regular Security Audits: Periodic audits conducted by independent third parties.
  • Data Minimisation: Only the data that is strictly necessary is stored.

How Long Is Your Data Retained?

Data Type Retention Period Reason
Account InformationFor as long as the account remains activeService Delivery
Transaction History5 YearsLegal Obligations
KYC Documents5 Years (after account closure)AML Regulations
Support Contact2 YearsService Improvement
Log Files90 DaysSecurity Audits
06

Cookie Policy & Tracking

Asgoal uses cookies on its website and app. Cookies are small files stored in your browser that help improve your overall experience.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent the platform from functioning properly.

07

Your Rights

Asgoal respects your rights regarding your personal data. Contact our support team to exercise any of the rights listed below.

Right to Access Your Data

You may request to know what information we hold about you.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Restriction of Use

You may request that your data no longer be used for specific purposes.

Data Portability

The right to receive a copy of your data in a machine-readable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

How to Exercise Your Rights: Email us at support@asgoal.app or reach us via live chat. We will respond to your request within 30 days of verifying your identity.

08

Protection of Children & Minors

Asgoal strictly prohibits providing services to anyone under the age of 18. We do not knowingly collect data from minors.

If we have reason to believe that an account holder is under 18, the account will be suspended immediately and an age verification process will be initiated.

If a parent or guardian suspects their child is using Asgoal, please contact our support team immediately. Steps will be taken to delete the relevant data without delay.

09

International Data Transfers

Asgoal's servers may be located in various countries. When your data is transferred to servers in another country, the same level of protection is guaranteed.

  • All data centres are ISO 27001 certified.
  • End-to-end encryption is maintained during all data transfers.
  • Our contracted third-party server providers are required to comply with our privacy standards.
10

Changes to This Policy

Asgoal may update this Privacy Policy from time to time. For significant changes, you will be notified via your registered email or through a notice on the platform.

You will receive 30 days' notice before any changes take effect, giving you time to make informed decisions. Continued use of the platform after changes are implemented will be considered acceptance of the updated policy.

Previous versions of this policy can be found in the archive at the bottom of this page.

11

Contact Us

For any privacy-related questions, concerns, or rights requests, please contact our Data Protection team.

Email
support@asgoal.app
Live Chat
Available 24/7
Response Time
Within 30 Days

Learn more: Terms & Conditions | Responsible Gaming | General FAQs

How Asgoal Keeps Your Data Secure

A brief overview of our multi-layer security framework

01
End-to-End Encryption

Every piece of data between your device and our servers is protected with 256-bit SSL encryption — no one can intercept it in transit.

02
Two-Factor Verification

At login, an OTP is sent to your registered phone number alongside your password. Without your phone, no one can access your account.

03
Regular Security Audits

Independent international security experts conduct regular audits of Asgoal's systems. Any vulnerabilities identified are addressed immediately.

04
Encrypted Database

All data stored on our servers remains encrypted at rest. Only authorized systems are permitted to access it.

05
Anomaly Detection

Unusual logins or transactions are automatically detected and an immediate alert is triggered. Any suspicious activity is investigated.

06
International Certification

Asgoal's data protection practices follow ISO 27001 standards and are regularly certified by independent third parties.

Your Data Is Safe With Us

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Read our Privacy Policy and feel confident about your security? Open a free account right now.

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